Refund policy

We want you and your critters to be perfectly cozy! If you’re not 100% satisfied with your purchase, we're here to help.

• You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Please include your receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable